Walk With the Doc


                Thoughts for daily Living

            Our physical and mental well being is
inseparable.  Each has the potential to enhance or
detract from the quality of our life and the lives of those
around us.  

            Our lifestyle habits are infectious.  A smile is
often returned with a smile.  Unfortunately, a negative
attitude can be similarly infectious. Being surrounded by
a supportive environment helps us. For some, a gym is
the way to become immersed in positive attitudes about
exercise.  Similarly, an organization like TOPS or Weight
Watchers can be the key to a supportive nutritional
adjustment.

            For our general mental well being there are
many time tested remedies. A few of my favorites include:

            •   Laugh every day.  It releases endorphins into
the body with many of the positive effects an intense
workout at the gym gives you.

            •   Remember that life at its best is about
helping others.  Reflect on the impact you are having.  
Ask, “Who did I serve and make better today?”

            •   Practice patience by first looking for the
good.  Maybe the person that cut you off was in an
emergency situation with a sick child.  Why get upset if
you can’t be sure.  Patience is more than a virtue – it’s
good mental health.

            •    low down. Life at its best is about the
journey, not the destination. If the journey is good, the
destination will take care of itself.

            •   Find time to reflect on the good things in life.  
A prayer of thanks is good medicine.

            Are these new ideas?  No, they are all
immortalized in the greatest book ever written and retold
in countless self-help books.      

            Perhaps you’re interested in a few more of
these mental tune up tips.  I recommend a short article
that will likely fit into your busy life more easily than a full
lengthy self-help book.  The article by Marcel Schwantes
is titled “31 Ways to Improve Your Life in Just a Month.”
It’s good medicine.  It’s thoughts for daily living.  It’s a
reminder that simple acts of joyful living can transform
us and those around us.

            Oh, did I mention the mental health benefits of a
morning walk?  Why not join me.

            
Nancy Neighbors, MD




   Why The Long Satisfaction Surveys?

            Perhaps you wondered why I emailed a long
survey questionnaire to you after a recent appointment.
As it happens there are three reasons.

            First, I want to make sure your concerns are
heard.  Of course you can also call my office, send an
email or send webmail from the DocNeighbors.com
website.  Unless you choose to include your name or
identifying information all comments are returned to me
anonymously unless sent from your private email
account.  By the way, while we typically check email
several times a day, if a quicker answer is needed it’s
best to make a phone call.

            The second reason for sending you the
questionnaire is to make my insurance company happy.  
In return for bothering you with a long questionnaire, I
get lower insurance rates.  The idea seems reasonable
enough - doctors that listen to patient concerns
probably cause them fewer problems.

            The third reason for the questionnaire is to be
in compliance with upcoming industry and Government
payment formulas which are expected to be partially
based on your satisfaction scores.  

            The questionnaire is a product of an evolving
medical community and Government partnership to
create a standardized questionnaire. If you find the
questionnaire long and bothersome then I’m on your
side.  Personally, almost the only information I find
helpful is the personal comments you type at the end of
the form.  Should you choose to skip to the end and
send a short personal note about your appointment,
that’s fine with me.  I always appreciate your comments
regardless of how you send them.  Actually, both my
staff and I look forward to comments that tell us we have
done a good job as well as comments that can help us
serve you better.

            Keep in mind, all information you provided on
the survey questionnaire is returned to me
anonymously.  I won’t know it’s from you unless you
choose to tell me in your typed comments.